Return Policy

Welcome to Throne Sports, Your premier destination for high-quality sports goods. We understand that sometimes a product may not meet your expectations or needs. That’s why we offer a straightforward return policy to ensure your satisfaction. Please take a moment to familiarize yourself with our return policy guidelines below.

1. Return Eligibility:

• You may return items purchased from Throne Sports, within 30 days of delivery.
• Returned items must be unused, in their original condition, and include all original packaging and tags.
• Customized or personalized items are not eligible for return unless they are defective or damaged upon arrival.
• Clearance or final sale items cannot be returned or exchanged unless they are defective or damaged upon arrival.

2. Initiating a Return

• To initiate a return, please contact our customer service team at (info@thronesports.com) or visit our store’s returns page.
• Provide your order number, the item(s) you wish to return, and the reason for the return.
• Our customer service team will assist you with the return process and provide any necessary instructions.

3. Return Shipping:

• Customers are responsible for return shipping costs, except in cases where the item received was incorrect, defective, or damaged.
• We recommend using a trackable shipping service and retaining your shipping receipt for your records.
• Ensure that the returned items are securely packaged to prevent damage during transit.

4. Inspection and Processing:

• Once we receive your returned item(s), our quality control team will inspect them to ensure they meet the return eligibility criteria.
• Refunds or exchanges will be processed within 1-3 business days after the returned item(s) have been received and inspected.
• Refunds will be issued to the original payment method used for the purchase.

5. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately upon receipt to arrange for a replacement or refund.
• Provide clear photos of the damaged or defective item(s) to expedite the resolution process.
• We will cover the return shipping costs for damaged or defective items and ensure that you receive a replacement or refund promptly.

6. Policy Updates:

• Throne Sports reserves the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our Website.
• It is your responsibility to review this return policy periodically for updates or changes.
• We value your satisfaction and are committed to providing exceptional customer service at Throne Sports If you have any questions or concerns regarding our return policy or need assistance with a return, please don't hesitate to contact us. Thank you for choosing us!

Throne Sports

sales@thronesports.com