Men & Ladies Sports Duffle Travel Bag

Welcome to Throne Sports, Your premier destination for high-quality sports goods. We understand that sometimes a product may not meet your expectations or needs. That’s why we offer a straightforward return policy to ensure your satisfaction. Please take a moment to familiarize yourself with our return policy guidelines below.

1. Return Eligibility:

• You may return items purchased from Throne Sports, within 30 days of delivery.
• Returned items must be unused, in their original condition, and include all original packaging and tags.
• Customized or personalized items are not eligible for return unless they are defective or damaged upon arrival.
• Clearance or final sale items cannot be returned or exchanged unless they are defective or damaged upon arrival.

2. Initiating a Return

• To initiate a return, please contact our customer service team at (info@thronesports.com) or visit our store’s returns page.
• Provide your order number, the item(s) you wish to return, and the reason for the return.
• Our customer service team will assist you with the return process and provide any necessary instructions.

3. Return Shipping:

• Customers are responsible for return shipping costs, except in cases where the item received was incorrect, defective, or damaged.
• We recommend using a trackable shipping service and retaining your shipping receipt for your records.
• Ensure that the returned items are securely packaged to prevent damage during transit.

4. Inspection and Processing:

• Once we receive your returned item(s), our quality control team will inspect them to ensure they meet the return eligibility criteria.
• Refunds or exchanges will be processed within 1-3 business days after the returned item(s) have been received and inspected.
• Refunds will be issued to the original payment method used for the purchase.

5. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately upon receipt to arrange for a replacement or refund.
• Provide clear photos of the damaged or defective item(s) to expedite the resolution process.
• We will cover the return shipping costs for damaged or defective items and ensure that you receive a replacement or refund promptly.

6. Policy Updates:

• Throne Sports reserves the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our Website.
• It is your responsibility to review this return policy periodically for updates or changes.
• We value your satisfaction and are committed to providing exceptional customer service at Throne Sports If you have any questions or concerns regarding our return policy or need assistance with a return, please don't hesitate to contact us. Thank you for choosing us!

Throne Sports

sales@thronesports.com

Welcome to Throne Sports, your go-to destination for high-quality products. We're committed to ensuring that your orders are processed and delivered with the utmost care and efficiency. Please review our shipping policy below for details on shipping methods, delivery times, and other important information.

1. Shipping Methods:

We offer standard and expedited shipping options for domestic and international orders.

Domestic orders are shipped via USPS/UPS and international orders are shipped via UPS/DHL Post.

Shipping methods and rates are calculated based on the weight, dimensions, and destination of the package.

2. Order Processing Time:

Orders are typically processed and shipped within 1-3 business days of payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

3. Estimated Delivery Times:

Estimated delivery times vary depending on the selected shipping method and the destination.

Domestic orders typically arrive within 5-7 business days for standard shipping and 3-5 business days for expedited shipping.

International orders may take longer to arrive due to customs processing and other factors, with estimated delivery times ranging from 7-10 business days.

4. Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

You can track the status of your shipment using the provided tracking number through our website or the carrier's website.

5. Shipping Restrictions:

Some items may have shipping restrictions due to size, weight, or regulatory limitations. These restrictions will be noted on the product page.

We do not ship to P.O. boxes for certain oversized or hazardous items. Please provide a physical address for delivery.

6. International Shipping:

We offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination.

Customers are responsible for any customs duties, taxes, or import fees levied by their country's customs authorities.

7. Shipping Updates and Delays:

In rare cases, unforeseen circumstances such as weather delays or carrier issues may affect the delivery of your order. We appreciate your patience and understanding in such situations.

We will provide updates on any significant shipping delays or issues via email or on our website.

8. Shipping Policy Updates:

Throne Sports reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our shipping policy or need assistance with your order, please don't hesitate to contact us.

Thank you for choosing Throne Sports.!

Throne Sports

sales@thronesports.com